Loyalty Life Agency LLC, operating as Loyalty Life (“we,” “us,” or “our”), respects your privacy. This policy describes how we handle information collected through this website and in connection with quote inquiries and related communications.
Information we collect
When you request a quote, we collect your first and last name, email address, ZIP code, phone number if you provide it, and your SMS consent choice. We also record the time, source page, and disclosure associated with your request. If you call us or contact an agent, we receive the information you choose to share.
The website form does not request health history, a Social Security number, payment details, or a full insurance application. Please do not send these details through the initial quote request. If you choose to apply later, an insurer or authorized service provider may request additional information under its own notices and procedures.
Website data and cookies
Our hosting and security providers may process technical information, such as an IP address, browser information, requested pages, and access times, to operate the site, prevent abuse, and diagnose errors. This site does not use advertising pixels or third-party behavioral analytics, and we do not set advertising cookies.
If we add optional analytics or advertising technologies, we will update this policy and provide any notices or choices required by applicable law. Your browser settings may let you manage cookies.
How we use information
We use your information to respond to your inquiry, discuss your insurance needs, confirm service availability, provide quote-related assistance, maintain records of your choices, protect the site, and comply with legal obligations. We use your phone number for SMS only if you affirmatively opt in.
We do not sell or rent information submitted through this quote form. A quote request does not subscribe you to third-party marketing.
SMS communications
If you affirmatively opt in, Loyalty Life Agency LLC may use the mobile number you provide to send automated messages about your life insurance quote request, customer care, scheduling, and reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also call (305) 407-7493 for assistance. SMS consent is optional and is not a condition of purchasing insurance.
Mobile phone numbers and SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in consent applies only to Loyalty Life Agency LLC and is not transferred to another sender.
We may disclose mobile information to service providers that help deliver our messaging and customer-care services, when legally required, in a legitimate corporate transaction subject to the protections in this policy, or at your direction. None of these exceptions permits third-party marketing or the sale or transfer of SMS consent. Text messaging originator opt-in data and consent are excluded from the general information-sharing categories in this policy and are shared only with aggregators and providers necessary to deliver the text messaging service, except where disclosure is required by law.
Information needed to obtain an insurance quote or policy may be provided to an insurer or insurance service provider to fulfill your request. That does not authorize those parties to use your mobile number or SMS consent for their own marketing. We retain a record of your consent choice, the disclosure presented, the source page, and the submission time.
Security and retention
We use reasonable administrative and technical measures to protect personal information, including encrypted transport for this website and restricted access through our service providers. No internet transmission or storage system is completely secure.
We retain information as needed to respond to your request, support our business relationship, maintain consent and opt-out records, meet legal and regulatory obligations, and resolve disputes. Retention depends on the information and purpose. You may contact us to request deletion, subject to applicable requirements and permitted exceptions.
Your privacy choices
You may ask to access, correct, or delete information, or ask us to stop contacting you, by calling (305) 407-7493. Reply STOP to opt out of SMS. Opting out of texts does not cancel an insurance policy or an outstanding quote request.
Depending on where you live and which laws apply, you may have additional rights concerning access, correction, deletion, a copy of your data, or restrictions on particular uses. We will assess requests under applicable law and may need to verify your identity or an authorized agent’s authority. We will not unlawfully discriminate against you for exercising a privacy right.
Children’s privacy
This website and quote form are intended for adults age 18 or older. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided information, contact us so we can address it.
Other websites and insurers
If you follow a link to a third-party website or continue an application with an insurer, that party’s privacy practices apply to information it collects. Review its notices before providing information.
Changes to this policy
We may update this policy as our services or legal obligations change. The date above identifies the latest version. Where required, we will provide additional notice or obtain consent for material changes.
Contact us
For privacy questions or requests, contact Loyalty Life Agency LLC at (305) 407-7493. You may also visit our Contact page.